We treat your information with the same care as your order.
This Privacy Policy explains what Sinner Street collects, why we use it, and the choices available to you when you shop with us.
Information we collect
We collect the information needed to process and support an order, including your name, email, phone number, delivery address, order details, payment status, and messages sent to our support team.
How we use it
- Process payments and fulfil deliveries.
- Send order, shipping, return, and support updates.
- Handle refunds, exchanges, fraud prevention, and account security.
- Improve our storefront, products, and customer experience.
Service partners
We share only the information needed with trusted providers such as payment processors, delivery partners, email providers, hosting providers, and professional advisers. They may use it only to provide the relevant service or meet a legal obligation.
Payments
Payment details are handled by the selected payment gateway. Sinner Street does not intentionally store complete card numbers, card security codes, or UPI credentials on its own systems.
Cookies & sessions
Essential cookies and session data help keep your bag, wishlist, checkout, and seller-panel session working. You can control non-essential cookies through your browser settings, although some site features may not work correctly.
Retention & security
We keep records only for as long as needed for fulfilment, support, accounting, fraud prevention, dispute handling, and legal or regulatory requirements. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices & support
You may ask us to access, correct, or delete personal information where applicable, or ask a question about how it is used. Some records may need to be retained to complete an order, resolve a dispute, or meet a legal obligation.
For privacy questions, contact support@sinnerstreet.com.